At Najmat Al Bustan Technical Services LLC, we are committed to delivering high-quality waterproofing and technical services. As a testament to our workmanship and material standards, we offer a warranty period of
10 years for applicable services.
This warranty covers issues such as water leakage, material failure, or defects in workmanship that result from our service execution. It applies exclusively to services directly performed by our company, including:
- Roof and basement waterproofing systems
- GRP/FRP water tank coating
- Combo roof systems
- Wet area and foundation waterproofing
However, this warranty does not cover damages caused by structural movements, third-party interference, inadequate maintenance, or unauthorized modifications. Natural disasters such as floods or earthquakes, as well as concrete cracks not caused by our waterproofing systems, are also excluded.
Clients are responsible for maintaining treated areas and ensuring proper site drainage. Any warranty-related issue must be reported within 7 days of discovery.
To submit a warranty claim, please contact us via email with your original service details and visual evidence of the issue. Our technical team will conduct an inspection to determine claim validity. If found valid, we will perform the necessary repairs or reapplication at no additional cost.
Any disputes shall be subject to the jurisdiction of the UAE courts.
For warranty claims or further inquiries, contact us at:
najmatinsulation@gmail.com,
info@najmattechnicalllc.com
Phone: 058 8772123
Address: Najmat Al Bustan Technical Services LLC, Dubai, UAE